This Privacy Policy describes how FloorArt collects, uses, and shares personal information of users of our website. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information. We collect this information when you register an account, place an order, subscribe to our newsletter, or contact us directly.
- Non-Personal Information: This includes information that does not directly identify you, such as your IP address, browser type, operating system, referring URLs, and browsing behavior. We collect this information through cookies, web beacons, and other tracking technologies.
- Order Information: Information related to your purchases, including products purchased, order dates, shipping address, and billing information.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you provide information to us through our website, such as when you create an account, place an order, or contact customer support.
- Automatically: Through the use of cookies and other tracking technologies, we collect information about your browsing behavior and device information.
- From Third Parties: We may receive information from third-party service providers, such as payment processors, shipping companies, and marketing partners.
3. Use of Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Services: To process your orders, manage your account, and provide customer support.
- To Improve Our Website: To analyze user behavior, troubleshoot technical issues, and optimize the user experience.
- To Personalize Your Experience: To recommend products and content that may be of interest to you, and to customize your interactions with our website.
- To Communicate with You: To send you order updates, promotional emails, and other important information.
- For Marketing Purposes: To promote our products and services, and to conduct market research.
- To Prevent Fraud: To detect and prevent fraudulent transactions and other illegal activities.
4. Sharing of Information
We may share your information with the following categories of recipients:
- Service Providers: We share information with third-party service providers who assist us in providing our services, such as payment processors, shipping companies, marketing agencies, and IT support providers.
- Business Partners: We may share information with business partners who offer products or services that may be of interest to you.
- Legal Authorities: We may disclose information to legal authorities if required by law or legal process, or if we believe that disclosure is necessary to protect our rights or the rights of others.
- Affiliates: We may share information with our affiliates for internal business purposes.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your browsing behavior and device information. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:
- To Remember Your Preferences: To remember your language preferences, login information, and other settings.
- To Analyze User Behavior: To track how you use our website and to identify areas for improvement.
- To Personalize Your Experience: To recommend products and content that may be of interest to you.
- For Marketing Purposes: To track the effectiveness of our marketing campaigns.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information, such as payment information, during transmission.
- Access Controls: We restrict access to personal information to authorized personnel only.
- Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.
7. Your Rights
You have the following rights with respect to your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to restrict the processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at [insert contact information].
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [insert contact information].
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after the posting of changes constitutes your acceptance of such changes.
11. Contact Information
If you have any questions about this Privacy Policy, please contact us at [insert contact information].
